Billing inquiry — double charge
closed
AC
Alex Chen
You
I see two charges on my February invoice for the same amount. Can you look into this?
LK
Lisa K.
Support
I've reviewed your account and confirmed the duplicate charge. A refund of $548.00 has been credited to your account balance. You should see it reflected within 24 hours.
Ticket Details
IDtkt-003
DepartmentBilling
Prioritymedium
Created3/10/2026
Updated3/12/2026