Tickets
Support tickets and inquiries.
| ID | Subject | Department | Priority | Status | Updated |
|---|---|---|---|---|---|
| tkt-001 | Cannot SSH into web-prod-01 | Technical Support | high | open | 3/20/2026 |
| tkt-002 | Request for additional IP address | Sales | medium | in progress | 3/18/2026 |
| tkt-003 | Billing inquiry — double charge | Billing | medium | closed | 3/12/2026 |
| tkt-004 | DNS propagation delayed | Technical Support | low | closed | 3/6/2026 |